Terms of Service
9 straightforward policies. Clear language. No surprises.
Payment
Full payment is required at the time of booking to secure your date. Of the total amount paid, 50% is retained as a non-refundable deposit regardless of when a cancellation occurs.
Cancellation policy
| When | Refund |
|---|---|
| Within 24 hours of booking | Full refund |
| 30+ days before the event | 50% refund |
| 14–29 days before the event | 25% refund |
| 14 days or less before the event | No refund |
* See rescheduling policy below.
Rescheduling
Need to move your date? As long as I am available, I am happy to reschedule within one year at no additional charge. Rescheduling is not a cancellation and is not subject to the policy above.
Setup and arrival
I arrive 30 to 60 minutes before your event start time to ensure everything is set up and ready to go. Please account for this when planning your venue access.
Your photos, your property
All photos taken at your event belong to you. I may request permission to use select images for portfolio and marketing purposes, but will not do so without your consent.
Damage
Normal wear and tear is my responsibility. Any intentional damage or damage resulting from negligence by event guests may result in repair or replacement costs billed to the client.
Weather and outdoor events
For outdoor events, I strongly recommend planning a rain contingency in advance. If weather conditions make setup unsafe or impractical, I will work with you to reschedule. Rescheduling is the preferred resolution for weather-related issues. Please request a rain plan when booking any outdoor event.
Transparent pricing
The price quoted is the price you pay. There are no hidden fees or surprise charges. Any add-ons selected after the initial quote will be itemized and agreed upon before being added to your invoice.
Satisfaction guarantee
If something does not go as expected at your event, please contact me within 24 hours. I will respond within 48 hours and work to make it right.
Last updated: June 2026. These terms apply to all bookings made through rentmybooth.com
Questions about these terms? Just ask.
Contact Ben