Frequently Asked Questions

Photo booth rental packages in NYC start at $699 for 2 hours (Mini Booth) and range up to $1,299+ for 4+ hour events (Large Event package). Our most popular Party Booth package is $899 for 3 hours. All packages include unlimited prints, a professional attendant, custom photo templates, digital gallery, and props. Corporate events and brand activations may require custom quotes based on specific branding and feature requirements.

Every Rent My Booth package includes: unlimited high-quality prints (4x6 or strip format), a professional on-site attendant, custom-designed photo templates with your event branding, a digital gallery with all photos for easy sharing, fun props and accessories, setup and breakdown, and delivery within Manhattan and most of Brooklyn. We also include text/email sharing so guests can instantly send photos to their phones.

No hidden fees, ever. The price you see is the price you pay. Delivery, setup, breakdown, and a professional attendant are all included. The only additional costs would be optional add-ons you choose (like custom backdrops, GIF booth upgrades, or extended hours) or delivery outside our standard Manhattan/Brooklyn service area.

Yes! We offer special pricing for registered non-profit organizations, multi-event bookings, and off-peak dates (typically weekday events). Contact us directly to discuss your specific situation and we'll work with you to find the best pricing.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), ACH bank transfers, and company checks for corporate clients. A 50% deposit is required to secure your date, with the remaining balance due 7 days before your event. We use Stripe for secure payment processing.

We recommend booking 2-4 weeks in advance for most events, and 4-8 weeks ahead for peak season dates (October-December for holiday parties, May-June for graduations/weddings). However, we often have same-week availability, so don't hesitate to reach out even for last-minute events!

Cancellations made 14+ days before your event receive a full refund minus a $100 processing fee. Cancellations 7-13 days out receive a 50% refund. Unfortunately, we cannot offer refunds for cancellations within 7 days of the event as we've likely turned away other bookings. We're always happy to reschedule to a future date at no additional charge.

Absolutely! You can reschedule your event at no additional charge as long as you notify us at least 7 days in advance. We understand plans change, and we'll work with you to find a new date that works.

Yes, a 50% deposit is required to secure your date. The remaining 50% is due 7 days before your event. For events booked within 7 days, full payment is required at booking.

We're based in the East Village and primarily serve Manhattan and Brooklyn at no additional delivery charge. We also serve Queens, the Bronx, Staten Island, Long Island, Westchester, and New Jersey for an additional travel fee (typically $50-$150 depending on distance). Contact us for events outside the NYC metro area.

Our photo booth requires approximately 8x8 feet of floor space for the booth, backdrop, and guest area. We need access to a standard electrical outlet within 25 feet. Ceiling height should be at least 8 feet. If space is tight, let us know - we have compact setup options available.

Setup typically takes 45-60 minutes, and breakdown takes about 30 minutes. We always arrive at least 1 hour before your event start time to ensure everything is ready and tested before your first guests arrive.

Yes! Every package includes your choice of backdrop from our standard collection (sequin, solid colors, botanical, etc.). Custom branded backdrops with your logo or event theme are available as an add-on for corporate events and brand activations.

Yes, a friendly professional attendant is included with every package. They'll manage the booth, assist guests, keep the props organized, ensure smooth operation, and troubleshoot any issues. For large events (200+ guests), we recommend adding a second attendant.

Technical issues are extremely rare, but we come prepared. Our attendant carries backup equipment and can resolve most issues on the spot. In the unlikely event of a major equipment failure, we'll provide a full refund or reschedule at no charge. We've completed 500+ events with a 100% satisfaction rate.

Absolutely! Custom branding is included in every package. Send us your logo, event name, date, colors, or any design elements, and we'll create a professional photo template. Corporate clients can include brand guidelines for perfect brand alignment. We'll send proofs for approval before your event.

Yes! Our GIF/Boomerang booth upgrade is available as an add-on ($150). Guests can create fun animated GIFs and boomerangs that they can instantly share via text or email. This is especially popular for brand activations and younger crowds.

Guests receive unlimited instant prints on-site (4x6 or strip format). They can also instantly text or email digital copies to themselves. After the event, you'll receive a link to a private online gallery with all photos in high resolution, which you can share with guests or download.

Yes! Guests can instantly share their photos via text, email, or directly to social media. For corporate events, we can include custom hashtags and social sharing prompts in the photo template and sharing interface.

Every package includes a curated props collection with fun signs, hats, glasses, boas, and themed accessories. For corporate events or themed parties, we can customize the props selection or create branded props with your logo. Just let us know your theme!

Yes! Video message booths and slow-motion video are available as premium add-ons. Video messages are perfect for weddings (guest book alternative), retirement parties, and corporate farewell events. Contact us for pricing and details.

We serve all types of events including corporate events, holiday parties, brand activations, product launches, trade shows, weddings, birthday parties, bar/bat mitzvahs, graduation parties, proms, galas, fundraisers, and private parties. If you have an event, we can make it memorable with a photo booth!

Absolutely! Corporate events and brand activations are our specialty. We've worked with companies like Uber, Meta, Macy's, WeWork, and many others. We offer full custom branding, lead capture integration, on-site data collection, and detailed analytics for corporate clients.

Yes! Our Large Event and High-Volume packages are designed for events with 200-500+ guests. We can add multiple photo stations, additional attendants, and faster printers to ensure minimal wait times. Contact us to discuss your specific needs.

Yes, we can set up outdoors with some requirements: we need access to power (generator rental available), a covered/shaded area to protect equipment from direct sun or rain, and relatively stable ground for setup. Extreme weather may require rescheduling for equipment safety.